How to Cancel Payment & Delete Invoice?

Created by Nur Fatin Najihah Abd Aziz, Modified on Mon, 22 Jan 2024 at 10:06 PM by Nur Fatin Najihah Abd Aziz

Payment that has been updated manually by staffs using Yuran.my System can be cancelled except for FPX.



How to Cancel Payment ?


Step 1: Click menu Billings>Payments




Step 2: Search for the Invoice No that you want to cancel the payment




Step 3: Click on the Cancel Payment icon




Step 4: Insert the reason to cancel the payment. Then, click Submit.




NOTE: The Payment Status will be changed from PAID to CANCELLED after you cancel the payment.




NOTE: The Invoice Status will be changed back from PAID to UNPAID after you cancel the payment.




Step 5: Click Reports>Payments, then choose Cancel Payment Listing to view all the cancel payment records.





How to Delete the Invoice?


Step 1: Click Billings>Invoices




Step 2: Choose the invoice that you want to delete. Then, click the Dustbin icon.




Step 3: Click Remove if you're confirm to delete the invoice.





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