Payment that has been updated manually by staffs using Yuran.my System can be cancelled except for FPX.
How to Cancel Payment ?
Step 1: Click menu Billings>Payments
Step 2: Search for the Invoice No that you want to cancel the payment
Step 3: Click on the Cancel Payment icon
Step 4: Insert the reason to cancel the payment. Then, click Submit.
NOTE: The Payment Status will be changed from PAID to CANCELLED after you cancel the payment.
NOTE: The Invoice Status will be changed back from PAID to UNPAID after you cancel the payment.
Step 5: Click Reports>Payments, then choose Cancel Payment Listing to view all the cancel payment records.
How to Delete the Invoice?
Step 1: Click Billings>Invoices
Step 2: Choose the invoice that you want to delete. Then, click the Dustbin icon.
Step 3: Click Remove if you're confirm to delete the invoice.
Video:
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article