How to Resend Invoice Notification ?

Created by Nur Fatin Najihah Abd Aziz, Modified on Wed, 11 Oct 2023 at 10:19 AM by Nur Fatin Najihah Abd Aziz

This article was written for giving guidence to the staffs on how to resend the invoice notification to the users (parents/members). This notication will notify users based on what you have set for the invoice notification at Settings as shown below.




Step 1: Make sure you have manage your invoice notification to make sure either the invoice will be send to the users on SMS, Whatsapp, Email or Push Notification.


- Click Settings > Organization Details > Settings,


 


Step 2: Click menu Billings > Invoices




Step 3: You may choose the options below to resend the invoice notification.



There are a few options to resend the invoice notification.



1. Clicking the checkbox on the left on the Invoice No


- will resend the invoice notification to all the invoices that have been created as shown below




2. Click  the checkbox on selected invoice


- will resend the invoice notification to the selected invoice only


 


3. Filter by the invoice status. Also able to select all invoices or only selected invoice


- if click the checkbox on the left of the Invoice No, it will select all invoices as shown below




- choose only the selected invoice as shown




Step 4: After choose the invoices that you want to notify users, click the button Resend Notification.




Step 5: Once you click the button Resend Notification, this message will appear as confirmation. Click Resend to send the notification.




Video:




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